Feature Overview | FurniturePOS

Windward FurniturePOS Edition is a fully integrated point of sale business software application that does more than manage your books - it helps manage your business.

Windward Software has a proven track record of helping retailers manage their business more efficiently for over 22 years.

• Thousands of successful installations, worldwide
• Premium Technical Support and Consulting Services
• Nationwide rollout and installation services

Below are just some of the reasons you might consider using Windward in your business:

Sales and Invoicing

• 99 pricing schedules that can be attached to customer accounts
• Easy tracking of customer purchase history
• Handles invoicing and special orders
• Create quotes, work orders, invoices, and convert at the click of a button
• Every entry automatically updates all the other modules of your system
• Flexibility of handling cash sales and printing receipts
• Accommodates complex commission structures

CRM (Customer Relationship Management)

• Excellent customer service tool
• Search for customers by name, phone number, ZIP code, or other options
• Retains detailed history

Accounting

• Fantastic drill down capability
• Flexibility to work in multiple months or multiple years at a time
• Flexibility to correct errors without a series of complex journal entries, simply ‘unpost’ and ‘repost’
• Recommended by accountants

Reduce Costs - Save Time

• Set minimum and maximum stock levels to keep inventory at optimum levels.
• Balance inventory levels by transferring merchandise from locations which are overstocked.
• Reduce salesperson training time with highly functional, yet easy to use POS cash register software.
• The program's use of tight integration eliminates errors caused by re-entering information already captured by the POS cash register software.

Improved Customer Service

• Speed throughput and eliminate errors at the checkout counter with UPC bar code scanning and on-line price lookup.
• Monitor promised delivery dates for Special Order merchandise to avoid potential crises.
• Use the on-line inquiry to check if an out-of-stock item is available at one of your other locations.
• Capture specific customer information such as phone number, shopping preferences, or date of birth, in order to offer a more personalized service

Increased Sales

• Offer Layaways and Special Order and use deposits to ensure that the customer is committed to the sale.
• Monitor and control inventory levels to offer a better selection of merchandise and reduce out of stock situations.
• Produce mailing lists based upon customer purchase history to better target your merchandising efforts.
• Use promotional sales to increase traffic flow and offer SPIFF’s to your employees to eliminate slower moving items.

Other Features

• Special features for specific business applications
• Superior Inventory and Warranty Tracking
• Security feature allows you to set access privileges by employee
• E-commerce option
• Flexible forms design – use existing forms or create new ones
• Wide range of Reporting tools
• Multi-Media tutorials included